Benefits of Live Chat Banking

Connect with us even after our branches are closed with our extended Live Chat hours. Plus, you’ll get the online safety and security you expect from MyFI.

Our helpful Live Chat Banking representatives can help with account transfers, loan payments, login help, opening a new account, information about the right financial solution to meet your needs, and more.


How to Use Live Chat Banking

It’s easy! All you need is a smartphone, tablet, or computer with an Internet connection.

  1. In the chat window start by entering your name, if it is not already filled in for you.
  2. Choose a topic from the list
  3. Click Submit
  4. You will now see where you are in the queue
  5. After a MyFI representative greets you, type your question or request into the Enter text here box and click the arrow to send it.
  6. Continue your chat until you get the information or assistance you need
  7. When your chat session is complete, you will be asked to tell us about your chat experience. Choose your rating and click Submit