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Digital Prescreen with Micronotes, powered by Experian, enabled Clear Mountain Bank to increase its personal loan portfolio by 7% in just 40 days through a cloud-based Prescreen-as-a-Service Solution.
Learn more of how Micronotes was able to generate $468,344 in incremental loan volume with a net response rate of 3.02%. Fill out the form below to download the case study:
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Micronotes Digital Prescreen powered by Experian enables Springs Valley Bank & Trust to increase its auto loan portfolio by 5% in a single month through a cloud-based Prescreen-as-a-Service Solution.
Learn more of how Micronotes was able to generate $738,973 in incremental loan volume with a net response rate of 2.49%. Fill out the form below to download the case study:
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Micronotes Digital Prescreen automatically assessed 28,235 Clear Mountain Bank customer profiles and identified 923 customers holding overpriced auto loans elsewhere. Micronotes Digital Prescreen computed refinancing offers and delivered $25.9MM in personalized firm offers of credit emails to each customer with an average of $1,615 in savings over the life of the loan. It then re-presented those 923 firm offers of credit conversationally in mobile and online banking.
In its three-month NPS survey, Monson asked about a number of issues important to the bank, including ‘customer service, product offerings and digital banking channels.’ With Micronotes, about 10 percent of customers responded, providing valuable feedback. This success story examines how three banks— Monson Savings Bank, Pioneer Bank and Reliance Bank—use Micronotes’ AI marketing automation solution to conduct NPS surveys and obtain an immediate view of customer attitudes, so they can leverage promoters to refer friends and address any concerns of passives or detractors. Fill out the form below to download the case study:
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The USALLIANCE team adopted Micronotes’ AI-driven marketing automation platform to enable engagement with digital users through brief one-on-one conversations during or at the end of online or mobile banking sessions. Conversations typically last just a few seconds and help USALLIANCE learn members’ needs and preferences. That information enables USALLIANCE to stay connected with members—even when it doesn’t see them in person at branches. Micronotes also enables USALLIANCE to deliver personalized offers to every member, and immediately follow up with those who explicitly state they are in market for a specific product or service. Learn how Micronotes helped USALLIANCE start 215,000 conversations with its members by clicking the link below. Fill out the form below to download the case study:
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