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Blog

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Blog

When Did Selling Become Bad for Business?

By Christian Klacko, Cofounder and COO, Micronotes This week I attended a webinar with an interesting premise: It used Netflix as an example of how to successfully engage digital customers. The presentation focused on how...

micronotes_admin June 7, 2019
169
Blog

“Hey, Erica, Make Me an Offer”

By Kevin Flanagan, Marketing Director, Micronotes This week, Bank of America issued a news release touting that Erica, its digital banking assistant, completed 50 million requests for 7 million BofA digital banking...

micronotes_admin May 31, 2019
203
Blog

Putting the Person in Personalized Banking

By Christian Klacko, Cofounder and COO, Micronotes May 17, 2019 I’m always interested in articles that discuss how businesses—particularly financial institutions—can use technology to deliver a more personalized...

micronotes_admin May 21, 2019
149
Blog

Empowering the Digital Marketer

By Devon Kinkead, Founder and CEO, Micronotes While attending the MIT Sloan School of Management, I got interested in big data and analytics. And I realized there was an opportunity to transform digital businesses that...

micronotes_admin May 10, 2019
151
Blog

Keeping Customers, But Losing Business

By Kevin Flanagan, Marketing Director, Micronotes Ron Shevlin, one of the most interesting analysts following the financial industry, is managing director of Fintech Research at Cornerstone Advisors. But he also writes a...

micronotes_admin May 3, 2019
152
Blog

Banking Beyond the Crisis

By Devon Kinkead, Founder and CEO, Micronotes I attended the MIT Sloan School of Management conference titled “Finance Beyond The Crisis” in New York City today and heard from some of the brightest, most accomplished...

micronotes_admin April 25, 2019
165
Blog

What Is Conversational Banking?

By Kevin Flanagan, Marketing Director, Micronotes Whenever new technologies disrupt a market, there’s a period of “figuring things out” for both the technology providers and their clients. The artificial intelligence (AI)...

micronotes_admin April 19, 2019
155
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Recent Posts

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