By Kevin Flanagan, Marketing Director, Micronotes To paraphrase Paul Revere, “AI is coming! AI is coming!!” And that includes machine learning, too. That was one of the key findings in a new research report...
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July 3, 2019
By Kevin Flanagan, Marketing Director, Micronotes When it comes to successfully selling financial products and services to current bank customers or credit union members, there is one rule that proves accurate time and...
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June 28, 2019
By Kevin Flanagan, Marketing Director, Micronotes More and more financial institutions are deploying Micronotes’ AI-driven solution to engage with their customers and drive sales and revenue growth. But there is another...
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June 21, 2019
By Kevin Flanagan, Director of Marketing, Micronotes This week’s announcement by Monzo, a UK-based mobile-only “bank,” that it plans to offer its services in Los Angeles this summer generated a lot of media coverage....
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June 14, 2019
By Christian Klacko, Cofounder and COO, Micronotes This week I attended a webinar with an interesting premise: It used Netflix as an example of how to successfully engage digital customers. The presentation focused on how...
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June 7, 2019
By Kevin Flanagan, Marketing Director, Micronotes This week, Bank of America issued a news release touting that Erica, its digital banking assistant, completed 50 million requests for 7 million BofA digital banking...
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May 31, 2019
By Christian Klacko, Cofounder and COO, Micronotes May 17, 2019 I’m always interested in articles that discuss how businesses—particularly financial institutions—can use technology to deliver a more personalized...
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May 21, 2019