By Christian Klacko, Cofounder and COO, Micronotes This week I attended a webinar with an interesting premise: It used Netflix as an example of how to successfully engage digital customers. The presentation focused on how...
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June 7, 2019
By Kevin Flanagan, Marketing Director, Micronotes This week, Bank of America issued a news release touting that Erica, its digital banking assistant, completed 50 million requests for 7 million BofA digital banking...
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May 31, 2019
By Christian Klacko, Cofounder and COO, Micronotes May 17, 2019 I’m always interested in articles that discuss how businesses—particularly financial institutions—can use technology to deliver a more personalized...
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May 21, 2019
By Devon Kinkead, Founder and CEO, Micronotes While attending the MIT Sloan School of Management, I got interested in big data and analytics. And I realized there was an opportunity to transform digital businesses that...
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May 10, 2019
By Kevin Flanagan, Marketing Director, Micronotes Ron Shevlin, one of the most interesting analysts following the financial industry, is managing director of Fintech Research at Cornerstone Advisors. But he also writes a...
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May 3, 2019
By Devon Kinkead, Founder and CEO, Micronotes I attended the MIT Sloan School of Management conference titled “Finance Beyond The Crisis” in New York City today and heard from some of the brightest, most accomplished...
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April 25, 2019
By Kevin Flanagan, Marketing Director, Micronotes Whenever new technologies disrupt a market, there’s a period of “figuring things out” for both the technology providers and their clients. The artificial intelligence (AI)...
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April 19, 2019