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Blog

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Blog

How to Achieve Deeper Relationships and a More Compliant Bank

By Kevin Flanagan, Marketing Director, Micronotes More and more financial institutions are deploying Micronotes’ AI-driven solution to engage with their customers and drive sales and revenue growth. But there is another...

micronotes_admin June 21, 2019
183
Blog

Does Monzo Mean Gonzo for Traditional Banks?

By Kevin Flanagan, Director of Marketing, Micronotes This week’s announcement by Monzo, a UK-based mobile-only “bank,” that it plans to offer its services in Los Angeles this summer generated a lot of media coverage....

micronotes_admin June 14, 2019
190
Blog

When Did Selling Become Bad for Business?

By Christian Klacko, Cofounder and COO, Micronotes This week I attended a webinar with an interesting premise: It used Netflix as an example of how to successfully engage digital customers. The presentation focused on how...

micronotes_admin June 7, 2019
185
Blog

“Hey, Erica, Make Me an Offer”

By Kevin Flanagan, Marketing Director, Micronotes This week, Bank of America issued a news release touting that Erica, its digital banking assistant, completed 50 million requests for 7 million BofA digital banking...

micronotes_admin May 31, 2019
216
Blog

Putting the Person in Personalized Banking

By Christian Klacko, Cofounder and COO, Micronotes May 17, 2019 I’m always interested in articles that discuss how businesses—particularly financial institutions—can use technology to deliver a more personalized...

micronotes_admin May 21, 2019
160
Blog

Empowering the Digital Marketer

By Devon Kinkead, Founder and CEO, Micronotes While attending the MIT Sloan School of Management, I got interested in big data and analytics. And I realized there was an opportunity to transform digital businesses that...

micronotes_admin May 10, 2019
166
Blog

Keeping Customers, But Losing Business

By Kevin Flanagan, Marketing Director, Micronotes Ron Shevlin, one of the most interesting analysts following the financial industry, is managing director of Fintech Research at Cornerstone Advisors. But he also writes a...

micronotes_admin May 3, 2019
165
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