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Vector illustration of a brain. Concept for generative AI and Large Language Models LLM.
AIBig Data

AI and Automation in Financial Institution Marketing: A 2023 Perspective

By Xav Harrigin – Micronotes The Dawn of AI and Automation in Financial Marketing In the digital epoch, marketing automation, especially within the data-rich financial services industry, has become a necessity...

Devon Kinkead June 24, 2023
294
Consumer Loan Business

The Evolution of Mortgage Lending: Data, Analytics, and the First-Time Home Buyer in 2023

Introducing Ashley.  A year ago, the 33-year-old college-educated professional was navigating the financial landscape with an annual income of $61,000. Like many in her demographic, she was balancing bills, rent, and...

micronotes_admin June 9, 2023
300
The Sling of David with Five Smooth Stones a Story from the Bible
Big DataDeposits

David & Goliath: Big Bank Deposit Acquisition Tech for Community Financial Institutions

In the previous two articles, we’ve discussed strategies for growing deposits from the existing customer/member base. It’s now time to look outside the financial institution for new deposits and beyond traditional...

Devon Kinkead April 4, 2023
283
Direct Deposit Confirmation
Customer RetentionDeposits

Direct Deposits Made Elsewhere

In the previous deposits-focused article, we discussed how to detect and immediately act on anomaly deposits to keep those deposits from exiting the financial institution’s balance sheet.  In this article,...

micronotes_admin March 7, 2023
263
BlogCustomer RetentionOnline Banking

“Checking Out” of Deposit Motels

By Devon Kinkead As Ron Shevlin of Cornerstone Advisors likes to say, checking accounts have become “paycheck motels” – that is, temporary places for people’s money to stay before it moves on to bigger and better places....

micronotes_admin February 26, 2023
324
Developing a relationship: Machines building word.
CRM

7 Steps to Deeper Banking Relationships

Nearly every financial institution has “deepening customer/member relationships” high on the customer relationship management priority list but, with most FIs hovering around two products per customer, not all...

micronotes_admin August 27, 2021
301
Consumer reviews concepts with bubble people review comments and smartphone. rating or feedback for evaluate.
BrandOnline Banking

Positive Reviews from Online Banking? Yes!

Digital reviews like the ones on Google have the power to create or destroy customer relationships. As all banking providers become online banking providers, it’s crucial to have your digital banking system working...

micronotes_admin August 13, 2021
334
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