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Community BankingCustomer RetentionPersonalization

How Micronotes Helped The Savings Bank Reach Their Digital-First Customers

By Devon Kinkead In a recent interview with Ally Houghton and Karen Bendetti from The Savings Bank, we delved into the challenges they faced in reaching their online customers and how Micronotes helped solve the...

Devon Kinkead August 17, 2024
166
Community BankingCommunity Financial InstitutionsCustomer Retention

Educating Customers Through Conversations at First Nebraska Bank

By Devon Kinkead In a recent conversation with Collin Daily, Vice President and Operations Systems Manager at First Nebraska Bank, it became evident just how powerful Micronotes is in solving real-world marketing...

Devon Kinkead August 12, 2024
187
Net Promoter ScoreNPS

Conversations That Build Relationships at Cornhusker Bank

By Devon Kinkead Financial institutions face the ongoing challenge of maintaining meaningful relationships with their customers, especially those who primarily interact online. Traditional methods of engagement often...

Devon Kinkead August 12, 2024
184
Set of stamps
Prescreen MarketingROI

68%: Hidden Returns of Automated Prescreen Marketing

By Devon Kinkead Vertically-integrated automated prescreen marketing systems are finding their way into community banking with obvious, and not so obvious returns. A review of 20 campaigns Micronotes’ customers...

Devon Kinkead August 6, 2024
152
Excited young woman in new house
Community BankingCommunity Financial InstitutionsConsumer Loan BusinessGenZMarketing Automation

Dream Unlocked: How Community Financial Institutions Can Help Millennials Buy Their First Home

By Xav Harrigin-Ramoutar In an era where memes often echo the financial insecurities of millennials, the dream of owning a home seems just that—a dream. Despite steady jobs and substantial salaries, many millennials...

Devon Kinkead July 26, 2024
138
Consumer Loan BusinessDepositsResearch

MIT Sloan School: Bridging Engineering and Finance at the Micronotes June 2024 Forum

By Devon Kinkead Jonathan Parker’s Insightful Talk Jonathan Parker, a distinguished professor at the MIT Sloan School of Management, gave a captivating talk at the Micronotes June 2024 Gain and Retain Forum...

Devon Kinkead July 23, 2024
138
Happy young woman paying bill with a contactless credit card in a restaurant. Female smiling holding a creditcard and giving a payment transaction to the cashier.
Credit TrendsGenZPrescreen Marketing

Consumer Credit Trends: Insights from Experian’s Talk at the June 2024 Micronotes’ Forum

By Devon Kinkead As we navigate the complexities of the economic landscape in 2024, understanding consumer credit trends is paramount for financial institutions, policymakers, and consumers alike. A recent...

Devon Kinkead July 23, 2024
126
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Recent Posts

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